10% FEE for all refunds with 60 days prior to first day of your tour
50% FEE for cancelations before 30 days of your first tour day
No refund with less than 30 days of the first day of your tour

You must notify us within the above time period (days prior) with the Cancelation form
under Customer Support

Thank you for your understanding, we pay for your hotel rooms in advance and are
unable to cancel when 45 days prior to the first day, also vehicles are booked and
arranged which can not be changed. Lack of time prior to a trip also does not
allow us to resell the seat.

Since our system books and reserves for several service providers we are unable
to change one tour service for another.